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The Nod is Not Always Comprehension

In my former role as a manager in the restaurant industry and my current role as a faculty member, I have the pleasure of working with employees, and now students, from many different countries.  In...

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Certified Food Safety Programs – Refreshed and Updated for 2026 and Why it...

Whichever you decide, because some jurisdictions have more stringent requirements than the conference for food protection, check with your local health department to make sure they also recognize the...

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Decoding the Consumer Advisory Requirement

When designing a menu featuring items such as a medium-rare steak, eggs cooked sunny-side-up, or a tuna tartare, the culinary presentation and the item's profit margins are often the most important...

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What the 2026 Cyclospora Outbreak Should Change in Your Operation

The 2026 Cyclospora outbreak is now the largest parasitic foodborne event most of us will hopefully see in our careers. So, it is worth studying because much of what happened was beyond any individual...

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Calibrating More Than Just Thermometers

While classic bimetallic-stemmed thermometers have largely given way to modern digital alternatives, the act of calibrating them remains a fundamental food safety ritual drilled into foodservice...

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Sparking Culture behind the Line: Turning Food Safety Compliance into a Point...

Every Fourth of July, we gather to celebrate independence, freedom, and the shared victories that define our nation. The air fills with the smell of barbecue, and the sky lights up with fireworks. It...

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The Hidden Danger of Kitchen Biofilms

In previous blogs, we discussed why cleanliness is not always safe in the kitchen of a food service operation.  The fact is that your employees can do everything right in your cleaning program. They...

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Transitioning Your Kitchen from ‘Visually Clean’ to ‘Code Compliant’

A few years ago, as part of a larger food safety research grant, our research team was exploring the behavioral patterns of foodservice employees. We installed cameras in several commercial kitchens to...

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Building an Internal Food Safety Audit Process

I can’t speak for you all, but one of the moments I always hated in the day-in-the-life of a foodservice manager was when the inspector walked in and let me know he was there to conduct an inspection....

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The FDA Food Code Requirement for the Person in Charge

Every restaurant has someone running the show during any given shift. The FDA Food Code has a name for that person, the Person in Charge (PIC), and it has a very specific set of obligations attached to...

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PanPals®: A Smart Solution for Restaurants Facing Labor Shortages

The restaurant industry continues to face a growing challenge: understaffing. According to recent industry reporting, labor shortages are not only costly for operators but are also expected to...

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What Every Foodservice Operator Must Know About Written Employee Health...

In our last blog, we established that while the FDA Food Code doesn’t explicitly require a written employee health policy, a verbal system is unverifiable, inconsistently applied, and leaves you with...

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Is a Written Health Policy Right for your Foodservice Operation?

Last month, we introduced you to the foodborne pathogens every foodservice employee should know by name: Norovirus, Hepatitis A, Salmonella Typhi, Shigella, E. coli, and Salmonella. We talked about how...

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Foodborne Pathogens Every Foodservice Employee Should Know by Name

Ask most foodservice employees what they're trying to prevent when they wash their hands or when they cook chicken to 165°F, or ground beef to 155°F, and you will likely get a vague answer about germs...

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HACCP Doesn’t Have to Be All or Nothing: Even Incremental Changes Can Have a...

Most foodservice operators hear Hazard Analysis and Critical Control Point, otherwise known as “HACCP," and picture binders full of flowcharts, scientific analyses, and regulatory paperwork. And while...

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Cold Chain Management in Winter: Why Cold Weather ≠ Safe

In early January, my family and I returned home from an extended time away to find that one of our freezers, wasn’t quite “frozen”. In fact, it was just on the “warm” side of refrigerated temperatures....

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Seafood Safety for Lent: Essential Guidelines for Foodservice Operations

As Lent approaches, many foodservice operations prepare for an increase in seafood sales and some operators start offering seafood options, something they may not offer on their traditional menu....

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Dry Storage Sanitation: The Often-Overlooked Foundation of Food Safety

When you think about sanitation as a foodservice operator, you might think about food production areas or refrigerators and freezers. At least, that is certainly where my mind goes when thinking about...

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Resolve to Protect: Why This Year’s #1 Priority Should Be Food Safety

The new year presents foodservice managers with a wonderful opportunity to reset, refocus, and recommit to what matters most: protecting the health of every student, guest, patient, resident, or...

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The Second Wave: Food Safety Myths That Deserve Your Attention

Walk into any commercial kitchen, and you'll find hardworking staff following protocols they have learned over the years. Many are correct, but others are dangerously wrong. In our last blog, we...

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